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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and safeguarded when you use the cashman.games platform. It applies to all players and website visitors engaging with cashman.games as of 1 January 2025. Respect for your privacy, transparent data practices, and legal compliance are paramount to our operations.

Who We Are

OBSERVE: There is no explicit legal address or registration number specified. Brand owner and parent company is Aristocrat Leisure Limited, headquartered in Australia, with operational offices in London (UK), San Francisco (USA), and Barcelona (Spain). Contact details for data protection are not provided but should be present to ensure compliance.

EXPAND: To fulfil AU regulatory expectations and global gambling sector standards, explicit operator identification and contact details for privacy-related matters are required, even where data is incomplete.

REFLECT: The following details are provided for maximum legal transparency. Where registration information is absent, the parent company is referenced as the responsible legal entity for cashman.games, with direct contact via official website channels.

  • Legal Operator: Aristocrat Leisure Limited
    Headquarters: Australia (exact address not specified in company records)
    Operational Offices:
    • London, United Kingdom
    • San Francisco, USA
    • Barcelona, Spain
  • Contact for Privacy Matters:
    • Data Protection Contact: Please visit the official website for current contact details and data privacy requests.
    • Responsible Author: Blake Thompson
  • Date of Most Recent Update: 1 January 2025

Legal Requirement Note: If you require further information on the legal entity or wish to make formal data protection enquiries, please use the feedback form or published email address on the cashman.games website. All privacy-related communications are handled in accordance with the Australian Privacy Act 1988 (Cth) and relevant guidelines.

What Personal Data We Collect

OBSERVE: cashman.games collects a range of information from users to fulfil account operations, provide services, and meet legal obligations.

EXPAND: Categories of data considered are personal identifiers, technical environment data, payment and transactional data, behavioural and analytic logs, and data gathered by cookies or comparable tracking mechanisms.

REFLECT: Full details are itemised below in accordance with AU privacy law and sector best practice:

  • Personal Data: Full name, date of birth, e-mail address, phone number, mailing and residential address (for KYC and contact purposes).
  • Technical Data: IP address, device information (make, model, OS), geolocation (as required by regulation), game/device logs, browser type and language.
  • Payment Information: Payment card details, e-wallet identifiers, banking information, transaction records, withdrawal/payout requests, account balances.
  • Behavioural Data: Account activity (login timestamps, gaming/betting history, clickstream data), user preferences, support conversations, interactions with promotions and bonuses.
  • Cookies & Similar Technologies: Session cookies, persistent cookies, third-party advertising and analytics cookies, device/application identifiers.

Protective Note: Sensitive information is only collected where strictly required for regulatory or anti-fraud purposes, and is treated in accordance with industry and legal requirements.

Legal Basis for Processing

OBSERVE: The processing of your information must strictly conform to AU law (Privacy Act 1988), industry code, and international gambling compliance frameworks.

EXPAND: Data processing on cashman.games is justified by multiple legal bases, ensuring that each use of data is both necessary and legitimate under Australian law, as well as compliant with extra-territorial regulatory expectations.

REFLECT: Processing is carried out for the following legal reasons:

  • User Consent: For optional services and marketing, cashman.games seeks your informed consent, which you may withdraw at any time.
  • Contractual Necessity: Data is processed as required for the performance of your user agreement with cashman.games (e.g., account operation, provision of services, validating transactions, managing withdrawals and payouts).
  • Legal Obligations: The casino must fulfil statutory duties-such as age identification, KYC ("Know Your Customer"), AML/CTF (anti-money laundering/counter-terrorism financing), and mandatory reporting-requiring the collection and retention of certain personal data and transaction records.
  • Legitimate Interests: Processing is occasionally required to support the legitimate operational interests of cashman.games or its parent company-primarily relating to fraud prevention, network security, system analytics, and service improvement-where your privacy interests do not override these objectives.

Data Minimisation Principle: Only data strictly required for stated purposes is collected and processed, consistent with Australian and industry data protection principles.

Purpose of Processing

OBSERVE: Purpose specification is required under the Australian Privacy Principles and industry transparency standards.

EXPAND: Every processing activity on cashman.games serves at least one clearly identified purpose, fully disclosed below.

REFLECT: Your personal information is processed for the following:

  • Service Provision: Creating and managing your account; verifying your identity and age; providing gaming, betting, and related services on cashman.games.
  • Payment Processing: Processing deposits, withdrawals, and financial transactions securely.
  • Compliance: Satisfying obligations under AU KYC/AML laws, responsible gambling requirements, and tax or regulatory reporting.
  • Service Improvement & Analytics: Analysing behaviour, troubleshooting technical or user issues, optimising product features, and enhancing your experience with cashman.games.
  • Marketing (With Consent): Sending promotional offers and updates related to cashman.games products and services, subject to your preferences.
  • Fraud Mitigation & Security: Detecting and preventing fraud, unauthorised activity, and ensuring the safety of users and platform.

Disclosure & Sharing

OBSERVE: Disclosure of personal data is permissible under the Privacy Act 1988 where justified and necessary, and subject to adequate safeguards.

EXPAND: In the operation of cashman.games, information may be provided to external partners, authorities, or service providers under strict legal agreements or only with your consent (for certain marketing purposes).

REFLECT: Data may be disclosed to the following recipients:

  • Payment Partners/Banks: For the processing of deposits, withdrawals, and other financial activities.
  • Third-Party Service Providers: Technology suppliers, support, hosting/cloud providers, customer service platforms-subject to confidentiality and data protection obligations.
  • Regulatory Agencies: Gambling regulators, tax and law enforcement authorities, and other statutory bodies as required by AU law and applicable regulations in countries where cashman.games maintains operational presence.
  • Affiliates and Parent Company: Aristocrat Leisure Limited and its controlled subsidiaries, for consistent provision of lawful gaming services and required compliance audits.
  • Advertising and Analytics Partners: Only with your consent, selected user data may be shared for marketing campaign optimisation or third-party advertising services.

Protective Clause: Data is never sold to unrelated third parties. All recipients are contractually obliged to maintain the confidentiality and security of your information.

International Transfers

OBSERVE: As cashman.games operates with offices and infrastructure in Australia, the UK, USA, and Spain, user data may be transmitted internationally for technical, compliance, or support reasons.

EXPAND: Australian law requires that any international transfer of personal data be managed responsibly, with suitable contractual and technical safeguards to protect your rights and interests regardless of the destination country.

REFLECT:

  • Potential Data Destinations: United Kingdom, United States, Spain.
  • Safeguards Applied:
    • Standard contractual clauses in agreements with partners outside Australia.
    • Transfer only to entities in jurisdictions with adequate data protection laws, or with additional security warranties in place.
    • Continuous monitoring of global compliance standards, and regular review of transfer mechanisms.

Legal Assurance: Every transfer of personal data outside Australia is done strictly in line with s 13A of the Privacy Act 1988 (Cth), ensuring that your privacy rights are protected to a standard at least equivalent to that of Australia.

Data Retention

OBSERVE: AU law mandates that gambling providers retain particular data for defined periods depending on transactional, legal, and operational requirements. Sector best practice supports regular anonymisation and deletion.

EXPAND: Data retention is governed by the type of data, the reasons for which it was collected, and any overriding legal mandates (e.g., retention for investigations, fraud detection, or tax reporting).

REFLECT:

  • Personal Identification & KYC Data: Retained for up to 5 years after closure of your cashman.games account or the last user activity, in line with AML/CTF obligations.
  • Transactional & Financial Data: Maintained for up to 5 years to meet tax, auditing, and regulatory review requirements.
  • Behavioural and Usage Data: Retained as needed for ongoing product integrity, analytics, and safety, but anonymised or deleted within 3 years unless otherwise required.
  • Marketing Data: Retained as long as user consent is valid or until it is withdrawn, after which marketing data is deleted within 30 days.
  • Deletion Criteria: User request (where permitted), expiry of legal obligations, or the fulfilment of the original processing purposes.

Retention Review: All retention periods are regularly reviewed and adjusted to maintain compliance with current regulation and minimisation principles through 2025.

Your Rights

OBSERVE: Consistent with the Australian Privacy Principles, all users of cashman.games have specific statutory rights with respect to their personal data.

EXPAND: These rights are designed to empower you with meaningful control over your information and govern how your data is processed, held, and used.

REFLECT:

  1. Access: You may request a summary or copy of your personal data held by cashman.games at any time.
  2. Correction: You may request correction of inaccurate, outdated, or incomplete data.
  3. Deletion ("Right to Erasure"): You may request deletion of personal data, subject to legal retention requirements.
  4. Restriction of Processing: You may request temporary suspension of processing of your information in certain circumstances.
  5. Objection: You may object to processing for specific purposes (e.g., direct marketing).
  6. Data Portability: You may request transmission of your data to another organisation in a machine-readable format.
  7. Withdrawal of Consent: Where processing is based on your consent (such as marketing), you may withdraw it at any time without penalty.

Exercise of Rights: To action any of these rights, please use the contact information or forms provided on the official cashman.games website. We will acknowledge and process requests promptly, in accordance with legal timelines and requirements.

Cookies & Tracking Technologies

OBSERVE: Use of cookies and comparable tracking devices is standard for casino service provision and user experience optimisation.

EXPAND: Data collected by cookies is classified by type and purpose, and user preferences can be managed in alignment with AU privacy law and best practice (transparent information, easy withdrawal of consent, etc.).

REFLECT:

  • Session Cookies: Required for operating secure login sessions on cashman.games; expire when you log out or close your browser.
  • Persistent Cookies: Store user preferences, device choices, and recurring settings for up to 2 years, or as required by site functionality.
  • Third-Party Cookies: Set by analytics providers (e.g., Google Analytics), advertising networks, and affiliate partners, only with your consent.
  • Cookie Purposes:
    • Functional: Core site operation, account logins, and transactional security.
    • Analytics: Monitoring user behaviour trends to improve services.
    • Advertising: Personalised offers and marketing, if opted in.
  • Cookie Management: You may manage or disable cookies through your browser settings or, when available, via the preference centre on cashman.games. Blocking certain cookies may impact your experience or limit access to certain site functionalities.

Data Security

OBSERVE: Effective protection of user data is mandated under Australian law and is a core operational priority for cashman.games.

EXPAND: Industry-standard administrative, technical, and physical safeguards are adopted to minimise unauthorised access, disclosure, or misuse of your personal information.

REFLECT: Key data security practices include:

  • Encryption: All sensitive data, including payment information and account credentials, are encrypted using SSL/TLS technologies during transmission and storage.
  • Access Management: Strict access control protocols ensure that only authorised personnel, subject to confidentiality agreements, may process user data.
  • Auditing & Monitoring: Continuous auditing of systems and regular risk assessments, with detection and response to any unauthorised access or anomaly.
  • Staff Training: Ongoing training in data protection and responsible handling for all employees involved in managing personal information.
  • Incident Handling: Documented procedure for prompt notification and mitigation of any data breach consistent with AU Notifiable Data Breaches (NDB) scheme.

Complaints & Contacts

OBSERVE: cashman.games must provide a clear mechanism for lodging privacy and data protection complaints, per AU regulatory requirements.

EXPAND: Although a direct DPO contact is unavailable, users must have access to a communication channel that can escalate privacy concerns to the appropriate department or individual (e.g., author Blake Thompson or through the official website).

REFLECT:

  • Enquiries & Requests: Please address any concerns regarding your personal data via the official website contact form or through channels designated on the privacy help page.
  • Complaint Procedure:
    1. Submit your complaint or request, identifying the issue and your contact details.
    2. Your concern will be acknowledged within 7 days.
    3. We will investigate and provide a response or resolution within 30 days where possible, in compliance with Australian Privacy Principle 1 and OAIC guidelines.
    4. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
  • Responsible Contact: Blake Thompson (Official Author; reach via the official site contact form for privacy matters).

Updates

OBSERVE: Users must be informed of any material changes to this Privacy Policy, in keeping with legal and industry transparency expectations.

EXPAND: AU law and best practice require notification via a prominent means prior to imposing any material change, and time-stamping of revisions for clarity.

REFLECT:

  • Notification of Changes: Any updates to this Policy will be published on a dedicated page of cashman.games with an updated effective date. Where required, we will contact registered users directly (via e-mail or in-account messaging) to inform of significant amendments.
  • Last Revision: 1 January 2025
  • Continued Use: Your continued use of cashman.games after any updates constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page regularly for any changes affecting your rights or privacy protections.